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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Brown

Judy Brown

November 27, 2024

5  out of  5
rating by Judy Brown
"Excellent professional friendly knowledgeable service. Highly recommended"
We responded:
"Thanks, Judy. We're here if you need us!"
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Zack Taylor

November 27, 2024

5  out of  5
rating by Zack Taylor
"Vicki Clark was very nice and helpful. Saved me some money."
We responded:
"That's what we like to hear! We're happy to have helped you."
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veronica

November 2, 2024

5  out of  5
rating by veronica
"Mario Hardman made my switch from my previous insurance company smooth easy and stress free. He was very knowledgeable and helped us save with discounts. Mario was a great agent and I recommend you check him out if your looking for insurance."
We responded:
"Thanks for the 5 stars, Veronica! We're so glad to hear that Mario made the switch smooth for you - that's what our team aims for."
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Floyd Holmes

October 30, 2024

5  out of  5
rating by Floyd Holmes
"Great place to get insured"
We responded:
"Thank you, Floyd!"
Profile photo of TEMEKA SEAMSTER

TEMEKA SEAMSTER

October 26, 2024

5  out of  5
rating by TEMEKA SEAMSTER
"Thank you, Mario! I needed a fast quote for business insurance and a new automobile. Not only did Mario explain my options, he explained the benefits of bundĺing my services and saved me some money. During times when every dollar counts, service like this matters!"
We responded:
"We appreciate you taking the time to acknowledge my team, Temeka. Thanks so much for your review!"
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Kennet Zavala escobar

October 25, 2024

5  out of  5
rating by Kennet Zavala escobar
"I have been using the same agent for the past 4 years mario has been they guy on all my vehicles business has always find the best deals and always there 10 stars on everything"
We responded:
"Thanks for being with us for the past 4 years, Kennet! We appreciate you and your 10-star praise means a lot."
Profile photo of DERRICK GILL

DERRICK GILL

October 25, 2024

5  out of  5
rating by DERRICK GILL
"I have a wonderful relationship with State FarmTag Rome agency, Mario Hardman is heaven sent. He explained my rates and savings on my insurance thoroughly so that you understand what’s on your insurance premium, instead of going through the motion making a sale. I have 3 cars so finding a good agent that understands and finding the right plan for me was great. Since leaving progressive where my rates kept going up, I finally found a home with Tag Rome agency. Mario Hardman is fantastic, he goes above and beyond with his excellent customer service. I would recommend anyone I know to come get reduced rates with a great agency."
We responded:
"Thank you for the amazing review, Derrick. We're glad we could help!"
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Tahje Green

October 7, 2024

5  out of  5
rating by Tahje Green
"I was with Allstate paying for liability and after getting a quote from State Farm, I was sold. I was paying around the same thing for Full coverage here that I was paying for liability at Allstate. The guy, Mario Hardman, provided excellent customer service and insight on the products and services at State Farm. I enjoyed doing business with him."
We responded:
"So happy to give you a great experience. Thanks Tahje!"
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Justin Cox

October 4, 2024

5  out of  5
rating by Justin Cox
"Worked with Tina Clark to help me decide how to wisely reduce the car insurance costs for my family. She was knowledgeable and extremely helpful, allowing me to reduce my total auto insurance costs."
We responded:
"Knowledgeable and helpful is what we strive for! Thanks for the review, Justin."
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Kristen Dupont

October 2, 2024

5  out of  5
rating by Kristen Dupont
"I have had State Farm Insurance for many years and my original agent stopped doing insurance so I was transferred to Tag Rome and I am so happy I was transferred to them. Everyone seems so helpful, but I have been working with Lynn Manning in their office a lot the last year due to life changes and will tell you she has always done an amazing job for me and clearing up any concerns I have had. Big shout out to her as I think I have called her once a month for the last year!!"
We responded:
"Kristen, thanks for taking the time to recognize my team. We appreciate you!"
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Debbi Holley

October 1, 2024

1  out of  5
rating by Debbi Holley
"Lack of customer service. All questions are given the run around. When pushed for answers, they get defensive and rude. Do not do autopay as they inaccurately change the bill but refuse to refund you for their error."
We responded:
"Hi Debbi, we take a lot of pride in our good reviews, so I'm so sorry to see this. We are not able to discuss the details of your policy online, but have had several conversations with you about this. Please give my office a call if you would like to discuss further."
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Tera Northcutt

September 19, 2024

5  out of  5
rating by Tera Northcutt
"Hands down one of the best agents State Farm has, a nice friendly office with great staff members. Highly recommend this office for all your insurance needs."
We responded:
"So nice of you, Tera! Thank you for your recommendation. "
Profile photo of Lakellee Hunter

Lakellee Hunter

September 17, 2024

5  out of  5
rating by Lakellee Hunter
"I switched my car and homeowners insurance to State Farm. I’m so glad I did. Tag Rome and his team are Great!!"
We responded:
"Thank you Lakellee! We’ll take good care of you."
Profile photo of Anita Brown

Anita Brown

September 4, 2024

5  out of  5
rating by Anita Brown
"Lynn Manning was a huge help and got me situated quickly and easily. She is super sweet!"
We responded:
"Anita, we’re thrilled to hear that Lynn made the process quick and efficient for you! Her sweet nature is just one of the many reasons we’re lucky to have her on our team. Thank you for sharing your experience! -Tag"
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Teresa Flake

August 30, 2024

5  out of  5
rating by Teresa Flake
"Lynn Manning was very helpful. She answered all of my questions and sent me the information I needed. So glad we made the switch to Tag Rome State Farm."
We responded:
"Thank you for your feedback, Teresa! It's wonderful to know that Lynn really came through for you. We're thrilled to hear that you're happy with your decision to switch to our Tag Rome State Farm Agent office and we're happy to have you! -Tag"
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Kathy Merten

August 29, 2024

5  out of  5
rating by Kathy Merten
"Lynn Manning did an amazing job! Took care of everything I needed efficiently and effectively."
We responded:
"Kathy, hearing about your amazing experience with Lynn truly makes our day! We're so happy to know she efficiently took care of your needs. It is customers like you who make our work so rewarding. Thanks for sharing your feedback with us! -Tag"
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Uma Pell

August 27, 2024

5  out of  5
rating by Uma Pell
"Excellent service and very knowledgeable agents!"
We responded:
" "Uma, we’re thrilled to hear that you received good service from our knowledgeable team! Thank you for your feedback! -Tag" "
Profile photo of Franklin Richardson

Franklin Richardson

August 27, 2024

5  out of  5
rating by Franklin Richardson
"Lynn is very knowledgeable and great to work with"
We responded:
""Thank you for your kind words, Franklin! We’re delighted to hear that Lynn’s knowledge and approach made your experience with our office positive! -Tag""
Profile photo of Alexis Osemwegie

Alexis Osemwegie

August 26, 2024

5  out of  5
rating by Alexis Osemwegie
"Lynn Manning has been absolutely awesome in helping my mother and myself. She’s the best! Thank you Lynn!"
We responded:
"Thank you for your kind words, Alexis! We’re thrilled to hear that Lynn has been so helpful to you and your mother. We’re lucky to have her on our team, and we’re glad she could assist you both effectively. -Tag"
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Ricky Owers

August 21, 2024

5  out of  5
rating by Ricky Owers
"The BEST!!"
We responded:
" Your review means so much to us, Ricky! We're thrilled to hear your feedback and appreciate your kindness. Thank you! -Tag "
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Sara Cheatwood

August 15, 2024

5  out of  5
rating by Sara Cheatwood
"We love Mrs. Vicki. She is always so helpful and positive and is the reason we stay with State Farm."
We responded:
"Sara, we're overjoyed to hear your kind words about Vicki! Her positive and helpful demeanor is a testament to our commitment to our customers. We're glad to have you as part of our State Farm family and look forward to continuing to serve you. -Tag"
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Jason Scott

August 13, 2024

5  out of  5
rating by Jason Scott
"Receptionist Shelby was very friendly and polite. Made sure to get me to the person I needed to deal with."
We responded:
"Thank you for your feedback, Jason! We're pleased to hear that Shelby was friendly and polite and made sure you were connected with the person you needed! -Tag"
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Bobby Maguire

August 9, 2024

5  out of  5
rating by Bobby Maguire
"Nile was very courteous,professional and friendly. He did a great job for my company. I give him an A +."
We responded:
"Thank you for your kind words, Bobby! We're delighted to hear that Nile provided courteous, knowledgeable, and friendly service for your company. Your amazing rating means a lot to us! -Tag "
Profile photo of Brenda Hackett

Brenda Hackett

August 9, 2024

5  out of  5
rating by Brenda Hackett
"I really appreciate the genuine interest that Lynn showed in me. She was very helpful,  knowledgeable and she was able to answer all my questions. She made this process very easy. So thankful for all her help."
We responded:
"Thank you, Brenda, for your kind words! We're glad to hear that Lynn showed genuine care, was knowledgeable, and made your experience as simple as possible. We're thankful for your appreciation and feedback. -Tag "
Profile photo of Brittany Seabrooks

Brittany Seabrooks

August 8, 2024

5  out of  5
rating by Brittany Seabrooks
"Mario was so helpful and patient with my needs. He took his time and listened. The process was quick and easy. I’m satisfied and I’m happy to seal the deal. Thank You Mario!!!"
We responded:
"Thank you for sharing your experience, Brittany! We're delighted to hear that Mario was helpful and patient, making the insurance process quick and efficient. We're happy to have assisted with your needs and appreciate your feedback. -Tag"