Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Master kid3 (Fortniters)

Master kid3 (Fortniters)

March 17, 2026

5  out of  5
rating by Master kid3 (Fortniters)
"Shelby at Tag Rome is amazing. My daughter is 1,000 miles away and was involved in an accident and the at fault driver didn’t have insurance. Whoever was handling the claim was hardly communicating with me and one email to Shelby and I had the paperwork I needed to complete everything. It’s been over a month since the accident and I was stressing out that my daughter didn’t have a car if she needed to come home and now I can relax."
Profile photo of alaneee

alaneee

March 17, 2026

5  out of  5
rating by alaneee
"Jessie was absolutely amazing! He helped me with my information quickly and made everything easy to understand."
Profile photo of Jasamine Waller

Jasamine Waller

March 17, 2026

5  out of  5
rating by Jasamine Waller
"I've had state farm for 4 going on 5 years they have great customer service. I have multiple policies for different things. Its insurance the price continues to increase but you can always call and see options for lowering price, always do whats best for you and your budget. Overall, the Tag Rome office has not done me wrong yet and is always available to answer questions. Great customer service and friendly agents"
Profile photo of Karen Phillips

Karen Phillips

March 16, 2026

5  out of  5
rating by Karen Phillips
"Fantastic! We changed from USAA to State Farm and looking forward to working with her!"
We responded:
"Thanks for the great feedback! We’re excited to have you with Tag Rome State Farm and look forward to assisting with your auto insurance needs."
Profile photo of Shasta Szewczyk

Shasta Szewczyk

March 13, 2026

5  out of  5
rating by Shasta Szewczyk
"Vicki was amazing and super helpful."
We responded:
"Thank you so much for your kind review! We’re thrilled Vicki could provide such helpful and attentive service. We truly appreciate your trust!"
Profile photo of Trina Bridges

Trina Bridges

March 13, 2026

5  out of  5
rating by Trina Bridges
"Jodi is always such a sweetheart any time I walk in."
We responded:
"Thank you so much for your kind review! We’re thrilled Jodi can make every visit a pleasant experience. We truly appreciate your trust in us for your auto insurance needs!"
Profile photo of Barbara Wright

Barbara Wright

March 13, 2026

5  out of  5
rating by Barbara Wright
"The ladies at the swan lake office are wonderful! Ms. Lynn, Tina, and shelby have always been a great help and are always willing to help me"
We responded:
"Thank you for the great review! We’re so glad Lynn was able to help with your auto insurance and make the process easy. We appreciate your trust and are always here if you need anything!"
Profile photo of Matthew Szempruch

Matthew Szempruch

March 10, 2026

5  out of  5
rating by Matthew Szempruch
"Nile is the man! Great customer service and very helpful!"
We responded:
"Thank you so much for your kind review! We’re thrilled Nile could provide great customer service and helpful support. We truly appreciate your trust!"
Profile photo of Melinda Guin

Melinda Guin

March 6, 2026

5  out of  5
rating by Melinda Guin
"Great service from Lynn & Jodie !!!"
We responded:
"Hi Melinda, thank you so much for the great review! We’re glad to hear Lynn and Jodie took such good care of you. We appreciate you taking the time to share your experience."
Profile photo of Tia M

Tia M

February 27, 2026

5  out of  5
rating by Tia M
"Vicki with Tag Rome’s office makes everything so easy. She handles everything with a smile and always wants the best for her clients."
We responded:
"Thank you so much for taking the time to share this kind feedback. We’re grateful for your trust in our team. Vicki is truly wonderful and we’re glad to hear she made your experience easy and enjoyable. We appreciate you and your recommendation!"
Profile photo of Josh Porter

Josh Porter

February 27, 2026

5  out of  5
rating by Josh Porter
"Very Kind staff! I have all my classic vehicles insured with them !"
We responded:
"Thank you so much for the wonderful review! Our team at Tag Rome State Farm Insurance truly appreciates your trust in us. It’s an honor to help protect your classic vehicles and we’re grateful for your kind words about our staff. Thank you for being part of our State Farm family!"
Profile photo of Sherry

Sherry

February 27, 2026

5  out of  5
rating by Sherry
"This firm is excellent. I am thankful for Juan because he has been so knowledgeable and considerate while helping me find the right coverage and payments that fit. That means everything.. I would like to add a new experience with the Tag Rome State Farm Insurance agent, Michelle. It was time to add uninsured motorist to my policy. Michelle took the time to listen about a recent fall that left me with a broken arm in a couple places and went the extra mile to help make payments easier through the rest of the year. The personal service I’ve gotten from this office has been unlike anything I’ve ever experienced with any other insurance agency. They have been pleasantly helpful at every turn."
We responded:
"Ms. Sherry, Thank you for your kind review. We strive to make insurance seamless for our customers. Juan is an asset to the organization. Right Team- Right Coverage-Right Fit... you are correct that does mean everything. Tag"
Profile photo of Bah Hall

Bah Hall

February 26, 2026

5  out of  5
rating by Bah Hall
"Jody was very helpful and nice. So glad we changed agents this year. Everyone is so sweet and always willing to help us!"
We responded:
"Thank you so much for your kind review! We’re thrilled Jodie was able to help and that you’re happy with your decision to change agents. We truly appreciate your trust and are always here for you!"
Profile photo of Andrea Hillhouse

Andrea Hillhouse

February 26, 2026

5  out of  5
rating by Andrea Hillhouse
"I worked with Jessie at state farm to get my auto insurance established and he was very friendly, answered any questions I had.He got my policy started fast and made sure everything was taken care of. The price he got me was great!!"
We responded:
"Thank you so much for your kind review! We’re thrilled Jessie could provide friendly, fast service and help you get a great auto insurance rate. We truly appreciate your trust in State Farm!"
Profile photo of Laura Leigh

Laura Leigh

February 26, 2026

5  out of  5
rating by Laura Leigh
"Praise and many thanks to Vicki Clark!!! In the past, I’ve dreaded dealing with insurance companies, but after changing to Tag Rome State Farm I finally can breathe a sigh of relief! Vicki is amazing. She walked me through my documents, had me sign, and voila! I had new insurance. No problems or glitches. I very highly recommend calling Vicki Clark about your home, car, life, etc. insurance. She ended up saving me quite a bit with her vast knowledge of various types of insurance."
We responded:
"Thank you so much for your wonderful review! We’re thrilled Vicki Clark could make the process easy and stress-free while helping you save on your insurance. Your recommendation means a lot to us, and we’re grateful for your trust in Tag Rome State Farm!"
Profile photo of Lonnie Gardner

Lonnie Gardner

February 25, 2026

5  out of  5
rating by Lonnie Gardner
"Great work and great experience"
We responded:
"Thank you so much for your kind review! We’re thrilled you had a great experience and appreciate your trust in our team."
Profile photo of L Marlow

L Marlow

February 25, 2026

5  out of  5
rating by L Marlow
"Jodi was really nice."
We responded:
"Thank you for the five stars! We truly appreciate your support."
Profile photo of Madison Jones

Madison Jones

February 25, 2026

5  out of  5
rating by Madison Jones
"“ I called to check for insurance and got Jodi Hughes. She was very patient in talking me through everything they had to offer. She was respectful, and knew what to say with every question I had to ask. If you ever need anything I HIGHLY recommend Jodi!”"
We responded:
"Thank you so much for your kind review! We’re thrilled Jodi Hughes was able to provide patient, respectful, and knowledgeable service. Your recommendation means a lot to us!"
Profile photo of RufDawg Outdoors

RufDawg Outdoors

February 25, 2026

5  out of  5
rating by RufDawg Outdoors
"Vicki and Tina Clark are awesome, they helped me out with adding my daughter and fixing my life insurance! I definitely recommend coming to talk to them about any of your insurance needs!!"
We responded:
"Thank you so much for your kind review! We’re thrilled Vicki and Tina Clark could help you with adding your daughter and adjusting your life insurance. Your recommendation means a lot to us!"
Profile photo of Tyler Primeaux

Tyler Primeaux

February 25, 2026

5  out of  5
rating by Tyler Primeaux
"I needed to adjust done account info, and Lynn was great. She was able to quickly get me sorted and back to my day. Thanks!"
We responded:
"Thank you for your kind review! We’re thrilled Lynn was able to quickly help you with your account and make the process easy. We truly appreciate your trust!"
Profile photo of Tina Stanley

Tina Stanley

February 25, 2026

5  out of  5
rating by Tina Stanley
"Shelby was absolutely wonderful! As an older woman, someone as nice as she was to me is rare and SO appreciated, sincerely Tina Stanley"
We responded:
"Thank you so much for your kind words, Tina! We’re thrilled Shelby could provide such thoughtful and caring service. Your feedback means a lot to us and we truly appreciate your trust!"
Profile photo of Felicia Boyd

Felicia Boyd

February 25, 2026

5  out of  5
rating by Felicia Boyd
"Vicki, Thanks for your excellent service and taking the time to answer my questions. I appreciate your promptness getting back to me in a timely manner."
We responded:
"Thank you so much for your kind review! We’re thrilled Vicki could provide prompt and attentive service while answering all your questions. We truly appreciate your trust!"
Profile photo of AnnaBeth Seal

AnnaBeth Seal

February 25, 2026

5  out of  5
rating by AnnaBeth Seal
"I was helped by Ms. Baylee Good. She was an exceptional example of what this company provides and that is friendly & satisfying customer service and a helpful hand and ear! She was patient and helpful in answering all of my questions and helped guide me through what I called regarding to and I am just so satisfied with her help!!! I highly recommend that not only you bring your needs to this office but I urge you to reach out to Baylee! Exceptional job sweetheart you keep it up!!! Yours truly, AB"
We responded:
"Thank you for your kind words and recommendation! We’re glad to hear Baylee was able to guide you through your questions and provide exceptional customer service. Your satisfaction means a great deal to us, and we appreciate the opportunity to assist you."
Profile photo of Jacket tank 113

Jacket tank 113

February 23, 2026

1  out of  5
rating by Jacket tank 113
"I’m not happy at all with all these New people that Tag in Bossier is hiring the Rude Conversation and their Customer Service is Ridiculous Bailey isn’t one I would ever want as a licensed Insurance agent I left Tag’s Company of 20 years because of her Customer Service very unprofessional and unpleasant!!!! I was called darling or sweetheart the entire time you would have thought it was a Call Girl phone service Tag make better Choices when doing your Hiring this Company was one of the Best.in town"
We responded:
"Thank you for taking the time to share your feedback. We take concerns about professionalism and customer service very seriously. At this time, we’re unable to locate a record matching this interaction and we want to ensure we fully understand what occurred. We respectfully ask that you contact our office directly and ask to speak with Tag so this can be reviewed promptly and appropriately. Our goal has always been to provide respectful, high-quality service and we welcome the opportunity to address your concerns directly. We look forward to hearing from you. "
Profile photo of Experience Da Taste

Experience Da Taste

February 23, 2026

5  out of  5
rating by Experience Da Taste
"I was in there a week ago at the Swan lake location and that Young lady Shelby Miles was awesome she handle me and my Wife payments and answered all of our Questions and Concerns with no Problem my wife said tell Tag to Give that Girlie A RAISE!!!!! Thanks Shelby keep up the amazing Customer Service"
We responded:
"Thank you for the kind words about Shelby! We are so happy to hear she handled your all your insurance needs"