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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry

December 18, 2025

5  out of  5
rating by Sherry
"This firm is excellent. I am thankful for Juan because he has been so knowledgeable and considerate while helping me find the right coverage and payments that fit. That means everything.. I would like to add a new experience with the Tag Rome State Farm Insurance agent, Michelle. It was time to add uninsured motorist to my policy. Michelle took the time to listen about a recent fall that left me with a broken arm in a couple places and went the extra mile to help make payments easier through the rest of the year. The personal service I’ve gotten from this office has been unlike anything I’ve ever experienced with any other insurance agency. They have been pleasantly helpful at every turn."
We responded:
"Ms. Sherry, Thank you for your kind review. We strive to make insurance seamless for our customers. Juan is an asset to the organization. Right Team- Right Coverage-Right Fit... you are correct that does mean everything. Tag"
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Debbie McCall

December 15, 2025

5  out of  5
rating by Debbie McCall
"Mandy and Michelle were very knowledgeable regarding the recent changes and advised, accordingly! Thanks so much for your patience and Merry Christmas!🎄"
We responded:
"So glad to hear this, Debbie! Thanks for the review, appreciate it."
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Marie Stewart

December 8, 2025

5  out of  5
rating by Marie Stewart
"Wouldn't trade them for NONETHING"
We responded:
"Marie, thank you for the 5 star review!"
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Theresa Riffon

December 3, 2025

5  out of  5
rating by Theresa Riffon
"David was very helpful and professional. I will get back with him. Thank you and have a blessed holiday.David was very helpful and professional. I will get back with him. Thank you and have a blessed holiday. I have coverage as of today Dec 3rd."
We responded:
"Theresa, we appreciate your business and the kind words regarding David! Thank you for trusting us with your insurance needs."
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John Jones

December 1, 2025

5  out of  5
rating by John Jones
"Been with state farm since 1995 great experience"
We responded:
"John, thank you for the kind review! We are honored to have such a loyal customer"
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neo maximus

November 18, 2025

5  out of  5
rating by neo maximus
"This is a great insurance company. Really good customer service."
We responded:
"Thank you for the review, we are so glad to hear you are satisfied!"
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Lydia

November 10, 2025

5  out of  5
rating by Lydia
"I’m very pleased with my experience with Nile at State Farm. They were efficient and affordable, paired with great customer service."
We responded:
"Lydia, thank you for the review! Having you as a satisfied customer is our pleasure. "
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Karin Puckett

October 13, 2025

4  out of  5
rating by Karin Puckett
"Thank you Michelle for being so thorough and attentive! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the review, Karin! We are glad to hear the positive feedback. "
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Kenneth Jones

October 13, 2025

5  out of  5
rating by Kenneth Jones
"Beat USAA by a mile. So far haven’t had to use the service and hope it stays that way."
We responded:
"Kenneth, thank you for taking the time to leave a review! We are happy to assist you with any insurance needs!"
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Patricia Nickels

October 3, 2025

5  out of  5
rating by Patricia Nickels
"Insurance agent Lynn extremely helpful in adding new car to policy, explaining current coverage in laymen terms, and printing new cards. Lynn was courteous, knowledgeable and friendly. Excellent service. That's why I use Tag Rome as my insurance provider."
We responded:
"Patricia, we greatly appreciate your feedback on Lynn. Having you as a loyal customer is our pleasure! "
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Stanley Schikowitz

September 22, 2025

5  out of  5
rating by Stanley Schikowitz
"I am extremely pleased with this company. Their customer service is outstanding. If you want to receive great service at a very fair price, then State Farm should be your company."
We responded:
"Thanks so much, Stanley, for the stellar 5-star review! We appreciate your feedback and support! "
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Sandi Funderburk

September 19, 2025

5  out of  5
rating by Sandi Funderburk
"I rec’d wonderful customer service from Vicki Clark @ Tag Rome State Farm. She took time to answer all my questions genuinely and patiently."
We responded:
"Sandi, thank you for the recognition of Vicki! we are so glad to have you!"
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Lisa Wilson

September 19, 2025

5  out of  5
rating by Lisa Wilson
"Michelle Bailey was an absolute pleasure to deal with!"
We responded:
"Lisa, we are so glad to hear Michelle was able to help assist you! thank you for the review. "
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Shun Whitaker

September 16, 2025

5  out of  5
rating by Shun Whitaker
"Best customer service and insurance agents ever! Never have to worry about anything because they are surely always there. Over the years I have not had any issues with my policies or any claims."
We responded:
" Shun, thank you for trusting us with your insurance needs! We are so happy to have you!!"
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Butch Willis

September 15, 2025

1  out of  5
rating by Butch Willis
"They NEVER answer the phone when you call them I had drive to their office just to find out they are closed for lunch ( wasted trip ) other people drove up and where not very happy as well. This is a reaquring problem with this office and no one there including Mr. Rome seem to care. Time to move on!!"
We responded:
"Butch, we are so sorry to hear your frustrations. Please give us a call at your convenance so we can resolve this issue. "
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Gene Jeter

August 27, 2025

5  out of  5
rating by Gene Jeter
"Thank you Ms. Tina Clark great experience with helping me out with the questions I had giving me good suggestions for better insurance needs...thanks for all the help"
We responded:
"Thank you for the generous review, Gene! Tina will be glad to hear the kind feedback"
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Carolyn B

August 24, 2025

5  out of  5
rating by Carolyn B
"Very Helpful. Detailed. Line by line explanation. Homeowner Coverage."
We responded:
"Carolyn, thank you for the review! We are happy to have you!"
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priscilla brisker

August 20, 2025

5  out of  5
rating by priscilla brisker
"My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage."
We responded:
"Thank you for recognizing Michelle, Priscilla! I'm so glad to hear that everything went smoothly. We're always here to help you!"
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Chris Hunt

August 14, 2025

5  out of  5
rating by Chris Hunt
"Love the experience and service we have had from Michelle! Any questions we may have get answered and explained thoroughly!"
We responded:
"Chris, thank you for the review! "
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M Beach

August 14, 2025

5  out of  5
rating by M Beach
"Michelle, you were delightful to talk with, and certainly informative as to what I really needed. Insurance is not a favorite topic for me, but you made it quick and painless! God bless you!"
We responded:
"Thank you for the kind words! we are glad to have you as a customer and are happy to assist you in any way we can. "
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Stacey Cooper

August 13, 2025

5  out of  5
rating by Stacey Cooper
"Michelle was very helpful and friendly. 😊"
We responded:
"Stacey, thank you so much! Michelle will be glad to hear this awesome feedback."
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Experience Da Taste

August 13, 2025

5  out of  5
rating by Experience Da Taste
"I was in there a week ago at the Swan lake location and that Young lady Shelby Miles was awesome she handle me and my Wife payments and answered all of our Questions and Concerns with no Problem my wife said tell Tag to Give that Girlie A RAISE!!!!! Thanks Shelby keep up the amazing Customer Service"
We responded:
"Thank you for the kind words about Shelby! We are so happy to hear she handled your all your insurance needs"
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Brittany Bond

August 13, 2025

5  out of  5
rating by Brittany Bond
"Michelle is amazing! Fun to talk to and great customer service!"
We responded:
"Brittany, thank you for the kind review! Michelle will be glad her service is being recognized. "
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Michael Cooper

August 13, 2025

5  out of  5
rating by Michael Cooper
"Lost our house to a fire in 2023 and State Farm has been on the spot since. There was some frustration but that's to be expected when you lose everything. Michelle & Tina in Tag's office are awesome, and Mark & Don (adjusters on our claim) have been great thru it all. Thanks to all."
We responded:
"Thank you! We are so thankful for your business and will continue to do our best to help with your household needs!"
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Mary Peters

July 21, 2025

5  out of  5
rating by Mary Peters
"Nice office employees very friendly always willing to help with questions glad that I have State Farm as my insurance"
We responded:
"Mary, thank you for taking the time to leave such a pleasant review. We appreciate your business!"