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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candice Watts

January 28, 2026

5  out of  5
rating by Candice Watts
"Such a pleasure working with Vicki Clark. She not only saved me money, but explained all my coverages in a way that was easy to understand."
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Jasmine Bernoudy

January 23, 2026

5  out of  5
rating by Jasmine Bernoudy
"Mrs Lynn has always assisted on my policies. I understand so much more about insurance (even though I sold life, health, accident before). My parents were w/Allstate (Buster Constanzi) before I was born & when he went to State Farm, they followed. But after he retired, I was placed w/Tag Rome's office & it's been great. And now daughter is w/State Farm & we truly appreciate Mrs Lynn in Tag Rome's insurance office!"
We responded:
"Thank you for sharing your story with us! We’re grateful for your long history with State Farm and so glad that Mrs. Lynn has continued to support you and your family with such care. It means a lot to know she’s helped you feel confident and informed about your policies. We truly appreciate your trust in Tag Rome’s office and are honored to serve multiple generations of your family."
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Justin Cox

January 6, 2026

5  out of  5
rating by Justin Cox
"Worked with Vicki Clark to help me decide how to wisely reduce the car insurance costs for my family. She was knowledgeable and extremely helpful, allowing me to reduce my total auto insurance costs."
We responded:
"Knowledgeable and helpful is what we strive for! Thanks for the review, Justin."
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Sheila Donahoo

December 31, 2025

5  out of  5
rating by Sheila Donahoo
"We seen Lynn Manning due to an accident we had been in (not our fault) to go over our policy and what our options were with the other person not being insured at the time of accident Lynn was very helpful and patient. We have been with State Farm for many years and this is why we stay."
We responded:
"Sheila, thank you for the review! We are so glad to hear Lynn was able to help you. "
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Allen Webb

December 29, 2025

5  out of  5
rating by Allen Webb
"Vickie’s service to me was very professional. She is well informed and knows how to get the best deal for me. I will definitely look forward to doing business with her again and recommending her as a representative of the Tsg Rome //////State Farm Team."
We responded:
"Hi Allen, thank you for the wonderful review! We’re glad to hear Vickie provided professional, knowledgeable service and helped you find the best deal. We truly appreciate your recommendation and look forward to continuing to work with you as part of the Tag Rome State Farm Insurance Team!"
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Sherry

December 18, 2025

5  out of  5
rating by Sherry
"This firm is excellent. I am thankful for Juan because he has been so knowledgeable and considerate while helping me find the right coverage and payments that fit. That means everything.. I would like to add a new experience with the Tag Rome State Farm Insurance agent, Michelle. It was time to add uninsured motorist to my policy. Michelle took the time to listen about a recent fall that left me with a broken arm in a couple places and went the extra mile to help make payments easier through the rest of the year. The personal service I’ve gotten from this office has been unlike anything I’ve ever experienced with any other insurance agency. They have been pleasantly helpful at every turn."
We responded:
"Ms. Sherry, Thank you for your kind review. We strive to make insurance seamless for our customers. Juan is an asset to the organization. Right Team- Right Coverage-Right Fit... you are correct that does mean everything. Tag"
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Debbie McCall

December 15, 2025

5  out of  5
rating by Debbie McCall
"Mandy and Michelle were very knowledgeable regarding the recent changes and advised, accordingly! Thanks so much for your patience and Merry Christmas!🎄"
We responded:
"So glad to hear this, Debbie! Thanks for the review, appreciate it."
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Theresa Riffon

December 3, 2025

5  out of  5
rating by Theresa Riffon
"David was very helpful and professional. I will get back with him. Thank you and have a blessed holiday.David was very helpful and professional. I will get back with him. Thank you and have a blessed holiday. I have coverage as of today Dec 3rd."
We responded:
"Theresa, we appreciate your business and the kind words regarding David! Thank you for trusting us with your insurance needs."
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John Jones

December 1, 2025

5  out of  5
rating by John Jones
"Been with state farm since 1995 great experience"
We responded:
"John, thank you for the kind review! We are honored to have such a loyal customer"
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neo maximus

November 18, 2025

5  out of  5
rating by neo maximus
"This is a great insurance company. Really good customer service."
We responded:
"Thank you for the review, we are so glad to hear you are satisfied!"
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Lydia

November 10, 2025

5  out of  5
rating by Lydia
"I’m very pleased with my experience with Nile at State Farm. They were efficient and affordable, paired with great customer service."
We responded:
"Lydia, thank you for the review! Having you as a satisfied customer is our pleasure. "
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Kenneth Jones

October 13, 2025

5  out of  5
rating by Kenneth Jones
"Beat USAA by a mile. So far haven’t had to use the service and hope it stays that way."
We responded:
"Kenneth, thank you for taking the time to leave a review! We are happy to assist you with any insurance needs!"
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Patricia Nickels

October 3, 2025

5  out of  5
rating by Patricia Nickels
"Insurance agent Lynn extremely helpful in adding new car to policy, explaining current coverage in laymen terms, and printing new cards. Lynn was courteous, knowledgeable and friendly. Excellent service. That's why I use Tag Rome as my insurance provider."
We responded:
"Patricia, we greatly appreciate your feedback on Lynn. Having you as a loyal customer is our pleasure! "
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Stanley Schikowitz

September 22, 2025

5  out of  5
rating by Stanley Schikowitz
"I am extremely pleased with this company. Their customer service is outstanding. If you want to receive great service at a very fair price, then State Farm should be your company."
We responded:
"Thanks so much, Stanley, for the stellar 5-star review! We appreciate your feedback and support! "
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Sandi Funderburk

September 19, 2025

5  out of  5
rating by Sandi Funderburk
"I rec’d wonderful customer service from Vicki Clark @ Tag Rome State Farm. She took time to answer all my questions genuinely and patiently."
We responded:
"Sandi, thank you for the recognition of Vicki! we are so glad to have you!"
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Shun Whitaker

September 16, 2025

5  out of  5
rating by Shun Whitaker
"Best customer service and insurance agents ever! Never have to worry about anything because they are surely always there. Over the years I have not had any issues with my policies or any claims."
We responded:
" Shun, thank you for trusting us with your insurance needs! We are so happy to have you!!"
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Butch Willis

September 15, 2025

1  out of  5
rating by Butch Willis
"They NEVER answer the phone when you call them I had drive to their office just to find out they are closed for lunch ( wasted trip ) other people drove up and where not very happy as well. This is a reaquring problem with this office and no one there including Mr. Rome seem to care. Time to move on!!"
We responded:
"Butch, we are so sorry to hear your frustrations. Please give us a call at your convenance so we can resolve this issue. "
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Gene Jeter

August 27, 2025

5  out of  5
rating by Gene Jeter
"Thank you Ms. Tina Clark great experience with helping me out with the questions I had giving me good suggestions for better insurance needs...thanks for all the help"
We responded:
"Thank you for the generous review, Gene! Tina will be glad to hear the kind feedback"
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Carolyn B

August 24, 2025

5  out of  5
rating by Carolyn B
"Very Helpful. Detailed. Line by line explanation. Homeowner Coverage."
We responded:
"Carolyn, thank you for the review! We are happy to have you!"
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priscilla brisker

August 20, 2025

5  out of  5
rating by priscilla brisker
"My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage."
We responded:
"Thank you for recognizing Michelle, Priscilla! I'm so glad to hear that everything went smoothly. We're always here to help you!"
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Chris Hunt

August 14, 2025

5  out of  5
rating by Chris Hunt
"Love the experience and service we have had from Michelle! Any questions we may have get answered and explained thoroughly!"
We responded:
"Chris, thank you for the review! "
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M Beach

August 14, 2025

5  out of  5
rating by M Beach
"Michelle, you were delightful to talk with, and certainly informative as to what I really needed. Insurance is not a favorite topic for me, but you made it quick and painless! God bless you!"
We responded:
"Thank you for the kind words! we are glad to have you as a customer and are happy to assist you in any way we can. "
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Experience Da Taste

August 13, 2025

5  out of  5
rating by Experience Da Taste
"I was in there a week ago at the Swan lake location and that Young lady Shelby Miles was awesome she handle me and my Wife payments and answered all of our Questions and Concerns with no Problem my wife said tell Tag to Give that Girlie A RAISE!!!!! Thanks Shelby keep up the amazing Customer Service"
We responded:
"Thank you for the kind words about Shelby! We are so happy to hear she handled your all your insurance needs"
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Michael Cooper

August 13, 2025

5  out of  5
rating by Michael Cooper
"Lost our house to a fire in 2023 and State Farm has been on the spot since. There was some frustration but that's to be expected when you lose everything. Michelle & Tina in Tag's office are awesome, and Mark & Don (adjusters on our claim) have been great thru it all. Thanks to all."
We responded:
"Thank you! We are so thankful for your business and will continue to do our best to help with your household needs!"
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Shae Winn

July 16, 2025

5  out of  5
rating by Shae Winn
"I personally want to say thank you to Mrs. Terry and Mrs. Linda at the Southern loop location. They are absolutely wonderful. Mrs Terry went above and beyond to help. I am very grateful. Have a great day Ladies!!"
We responded:
"Shae, thank you for the kind review regarding Terry and Linda! We are grateful to have you as a loyal customer! "